What does crm mean? View the definition of crm and all related slang terms containing crm below:
customer relationship management
Usage of CRM
CRM stands for customer relationship management, which is a business strategy that focuses on creating and maintaining strong relationships with customers to improve their satisfaction and loyalty while also increasing profits for the company. This involves analyzing customer data, identifying their needs and preferences, and tailoring products and services to meet those needs. By utilizing CRM, companies can better understand their customers and build trust and loyalty through personalized communication and engagement.
Example of CRM used in texting:
1. Hey, just a reminder that we have a weekly check-in call scheduled today at 2 pm to discuss our CRM strategy.
(Example of CRM used in texting as a business reminder)
2. Our CRM software update is complete! You can now access customer data and analytics on-the-go using your mobile device.
(Example of CRM used in texting as a technology update)
3. Thanks for your purchase! We wanted to let you know that our CRM team is here to answer any questions you have about our products.
(Example of CRM used in texting as a customer service message)